![]() ![]() Next, I checked if this file actually could be played independently using Windows Media Player, and success. The default path is C:\Program Files (x86)\Microsoft Office\Office15\Media\DefaultHold.wma Indeed the Skype for Business client could verify its path. Next I checked that the default hold music file could actually be resolved by the Skype for Business client by verifying its path. On the client machine, I verified that music on hold was actually enabled, and it was. Looking at the global client policy on the Skype for Business server I could see that music on hold was indeed enabled. When a caller is placed on hold by a Skype for Business user, the caller does not hear the default music on hold. Today, I came across a weird issue with the Skype for Business Client.
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